top of page
Frequently Asked Questions
We're here to help! Whether you need assistance with setup, troubleshooting, or have any questions about Teggl®, our support team is ready to assist you.
-
Which browsers are supported?Teggl works on Google Chrome, Microsoft Edge, Mozilla Firefox, and Brave with more platforms on the way!
-
Can I use Teggl on multiple devices?Yes! As long as you’re signed in with your Teggl account, your profile will sync across devices.
-
How can I contact support?You can reach us anytime at support@teggl.com
-
Why is my Immersive Reader not working?Make sure you select the text you wish to read in the Immersive Reader. You can do this with your mouse cursor, hover over and hold the left click as you go over the text, and click the Immersive Reader button!
-
Can I use the Immersive Reader and the Reading Mode at the same time?These tools cannot work simultaneously. To use the Immersive Reader, you need to exit Reading Mode first and vice versa.
-
How can I remove a Color Theme from a webpage?Simply click on the color theme that is selected to remove it and revert to the default.
-
Why are my text settings the same after adjusting them?Please log out of the Teggl extension and log back in to apply the new settings.
How to Reach Us
We’re committed to providing the best experience for you. Reach out anytime!
Email Support For general inquiries or technical support, email us at support@teggl.com. Our team will respond within 24 hours.
Direct Support For immediate assistance, call us during office hours at +31-85-4010822, and our customer service team will be happy to help you directly.
Live Chat Get real-time assistance through our Whatsapp. Available Monday–Friday, 9 AM–6 PM (CET).
Follow Us for Updates Stay informed about new features and improvements by following us on LinkedIn, Facebook, Instagram, Youtube, and Tiktok.
bottom of page